Every lead called in thirty seconds.
A multi-tenant SaaS that automates lead engagement with AI-powered voice agents — auto-dialling inbound prospects, qualifying through natural conversation, and routing high-intent leads to humans with full context.
A lead’s interest has a half-life of minutes.
Inbound leads decay fast: the prospect who filled a form at lunch is cold by dinner. Human teams cannot answer every lead in seconds around the clock — so the fastest competitor wins deals it never deserved on merit.
LeadTrack’s answer is an AI voice agent that calls within thirty seconds, qualifies through natural conversation, and hands high-intent prospects to humans with the full transcript and context. We built it as multi-tenant SaaS — every customer running their own agents, scripts and pipelines on one platform, hardened across 100,000+ live calls.
At production volume the model holds: more than a hundred thousand calls completed, first contact in under thirty seconds, and a 38% lift in conversion — with humans stepping in exactly where the conversation earns it.
Speed wins deals it didn’t deserve.
Inbound interest decays in minutes — and no human team answers every lead in thirty seconds, forever.
Leads cooled faster than teams could dial.
Response time, not product quality, was deciding who won the deal.
- Half-life of minutes — the lunchtime lead is cold by dinner.
- Coverage gaps — nights, weekends and campaign spikes went unanswered.
- Inconsistent qualification — every rep asked different questions, differently.
- No context handoff — hot leads reached sales as a bare phone number.
An AI sales floor that never sleeps.
Voice agents call within thirty seconds, qualify in natural conversation, and hand humans the full context.
- Sub-30-second first call — every lead, every hour, every day.
- Natural conversation — qualification through dialogue, hardened across 100K+ calls.
- Context-rich handoffs — humans join with the transcript and an intent score.
- Multi-tenant SaaS — each customer runs their own agents, scripts and pipelines.
A sales floor that never sleeps.
Voice AI, telephony and multi-tenancy — engineered into one accountable system.
AI voice agents
Natural, interruptible conversation that qualifies leads without sounding like a survey robot.
Instant auto-dialling
New leads called within thirty seconds, around the clock — interest met while it is hot.
Qualification logic
Per-tenant scripts and intent scoring tuned to each customer’s pipeline definitions.
Human handoff
High-intent prospects routed to reps live, with transcript and context attached.
Multi-tenant platform
Isolated tenants, per-customer configuration and billing on one codebase.
Call analytics & evals
Outcome tracking and behavioural evaluation across every call — the agent keeps improving.
Teaching software to hold a call.
Four phases, hardened against one hundred thousand live conversations.
Conceptualisation
Modelled qualification conversations and escalation rules with working sales teams.
Design
Tenant dashboards for scripts, pipelines, transcripts and outcomes.
Development
The voice-agent pipeline, telephony integration and the multi-tenant platform.
Deployment
Hardened across 100K+ live calls; conversion up 38%.
What kept us up at night.
The problems that decided whether the product worked at all.
Conversation, not a phone tree
Prospects hang up on robots. The agents handle interruptions, tangents and accents — qualification feels like talking, not pressing 2.
Latency on a phone line
Voice AI tolerates no awkward pause. The pipeline keeps response gaps inside natural conversational rhythm.
Tenancy without bleed
Customers’ scripts, numbers and call data are hard-isolated — while sharing one platform and one improvement loop.
Tech stack.
Voice AI on a multi-tenant SaaS spine.
Numbers the owners watch.
Speed-to-lead stopped being a staffing problem and became an infrastructure property.
Every lead engaged inside the window where interest is still warm.
Production volume that hardened the agents against the real world.
More qualified conversations, sooner — and humans only on the calls that matter.
“I’ve worked with three agencies before CODT. The difference: they pushed back on the spec when it didn’t make sense, and shipped what we actually needed.”
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Every project here is live, paid for, and earning revenue for its owners.
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