The whole shift, in one pocket.
Streamlined workforce management for Feeleat’s teams — working hours, attendance logs, performance dashboards, secure authentication, digital signatures and real-time activity updates.
Operational truth shouldn’t live in a back office.
Feeleat’s operation runs on people across kitchens, logistics and retail sites. Hours, attendance, performance reviews and sign-offs lived in back-office systems the people doing the work never saw — so every question became a phone call to HR.
We moved the operational truth into the workforce’s pocket: one app where employees see their hours, log attendance, sign documents digitally and watch their own dashboards — synced live with the same ERP spine that runs payroll. Questions answered by glancing, not calling.
Adoption settled the argument: 96% of staff were using the app within thirty days, payroll reconciliation now runs at 99.8% accuracy, and managers got roughly fourteen hours of timesheet administration back every week.
Questions shouldn’t need a phone call.
Hours, schedules and sign-offs lived in systems the workforce couldn’t see.
Operational truth was locked in the back office.
The people doing the work had no window into their own records.
- Every question a call — hours, balances and schedules all ran through HR.
- Paper sign-offs — documents chased across kitchens, docks and sites.
- Invisible performance — dashboards existed for managers only.
- Slow corrections — errors surfaced at payroll, weeks too late.
Self-service in the workforce’s pocket.
One app, synced live with the same ERP spine that runs payroll.
- See your own truth — hours, attendance and dashboards, per employee.
- Digital signatures — documents signed in-app and archived automatically.
- Live ERP sync — what the employee sees is what payroll runs.
- Secure by default — strong authentication in front of personal records.
Self-service for the front line.
Six workforce surfaces, synced to the FeelEat ERP in real time.
Working-hours view
Schedules, completed hours and overtime visible to each employee, always current.
Attendance logs
Clock events and attendance history per person — the same record HR sees, no asymmetry.
Performance dashboards
Personal metrics surfaced to employees and managers from live operational data.
Digital signatures
Contracts, policies and sign-offs executed in-app — no printing, no chasing.
Secure authentication
Biometric and device-bound login appropriate to personal employment data.
Real-time updates
Schedule changes and announcements pushed live to the people they affect.
Truth, moved to the front line.
Four phases, starting on the kitchen floor — not in a meeting room.
Conceptualisation
Shadowed kitchen, logistics and retail shifts to find the questions people actually ask.
Design
An interface for work breaks: glanceable hours, one-tap attendance, zero manual reading.
Development
iOS and Android apps wired to the ERP — live sync in both directions.
Deployment
Site-by-site rollout; 96% adoption inside thirty days.
What kept us up at night.
The problems that decided whether the product worked at all.
Payroll-grade accuracy
An employee app that disagrees with payroll is worse than none. Live two-way ERP sync keeps one record both sides trust — 99.8% payroll accuracy.
Adoption without a mandate
96% adoption in thirty days came from answering real questions faster than a phone call could.
Signatures that stand up
Digital sign-offs had to be legally robust and effortless — one tap in-app, logged and archived with full evidence.
Tech stack.
The FeelEat ERP spine, in every pocket.
Numbers the owners watch.
When the workforce can self-serve, the back office stops being a switchboard.
Hours of spreadsheet wrangling per manager simply disappeared.
What employees log is what payroll runs on — one truth, two views.
The workforce chose the app on its own — because it answers their questions first.
“We brought CODT in for a six-week scoping sprint and kept them on for two years. The same architect ran the whole engagement — that’s why our roadmap actually shipped.”
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